Customer Testimonials
Lisa Schrum, Mark and staff were great to deal with from start to finish! I will be referring friends/family that are in the market.
I had michaela as my helper. she did amazing with getting me with what i wanted in a car. super friendly person.
I highly recommend West County Honda for your next vehicle purchase. Very pleasant team to work with. One of my best car buying experiences yet. Thanks Lisa!
The whole team at this dealership is amazing. Everyone I talked to was very friendly, especially Lisa, Mark and Mark. I'll definitely be back soon for my free car wash. Thanks for the great customer service!
Great service, were straightforward throughout the process. Would highly recommend to anyone wanting to buy a Honda.
Mike was our salesman and could not have been any better! He answered all of our questions and made our purchase flawless! Thanks again Mike!
Super smooth process. Didnt make me wait hours in the showroom to wrap up the paperwork and even helped me with a big surprise for our youngest son.
Working with Mark Quick and Mike Knollhoff was a pleasure. They found me what I was looking for and we were able to come to an agree upon price. This was our first time buying a new car and these guys made it go smoothly. If your looking for a place to buy a new Honda, I highly recommend reach out to one of these guys.
Had an emergency tire service tonight (mail in tire and not fixable) and service got me in and replaced the tire very rapidly. Mike Knollhoff and service dept are great. This is why we have purchased our last 4 cars from west county Honda. Thank you. Courteous and the best!!!
Michaela was very friendly and I couldn’t be more pleased with the rest of the staff. I am enjoying my new Civic so far!
We purchased our new Honda at West County Honda and Mike Knollhoff made the whole experience smooth and painless. He was exceptionally friendly, listened and answered any question we had. We were given a very fair deal on our trade-in. Features on the new car were explained well and demonstrated.
We purchased our first Honda and first brand new vehicle at West County and the entire process was smooth and enjoyable. Our sales consultant, Mike Knollhoff, was genuinely vested in providing us with the best service, he is honest and kind and we were fortunate to work with him. It was the same with our finance advisor, Donnie Tourville. Donnie was thoughtful and informative and never once pushy. We left very happy customers and will recommend this dealership with no hesitation. Thank you, Mike and Donnie!!
Lisa and Mark were awesome to work with. They were friendly and helpful. They did not pressure us into a sale. They listened to our families wants and needs and worked with us to make our dreams happen.
Mike Knollhoff is someone who is generous and candid. Don’t hesitate to let him help you.
Great customer service at West County Honda. My sales consultant Lisa was extremely nice and pleasant to work with. She made this a quick and seamless car purchase. Thank you for not being the typical car salesman!!
This is our second vehicle purchase from West County Honda and with Mike Knowllhoff. He responds at the drop of a hat and with a no pressure sales pitch. He made the entire process very smooth and easy. He personally goes above and beyond too. Thank you, Mike! Love my new Sport Touring CRV! See you in a few years for future vehicle #3.
Thank you Lisa for all your help! I love my new Pilot!! Best experience I've had at any dealership, will be back to West County Honda!!
If you're looking for a car, go see Mike Knollhoff at West County Honda. He's a friendly, knowledgeable, no-pressure sales consultant. He'll treat you like family!
Great dealership! Mike Knollhoff was the best! Very Professional, funny, very attentive to his guest!
This is the second time we have used West County Honda and Mike. Both are outstanding to work with.
Thanks Lisa!! We love our new CR-V! We had to reserve one but it was worth the wait!!!
West County Honda is a great dealership with an awesome staff!! Thank you Lisa, Orlando and Donnie for all your help! Everyone was very pleasant to work with!
I usually hate buying cars, but West County Honda is amazing!! Lisa, our sales consultant was super nice and helpful through the whole process. She made this a wonderful experience! We definitely recommend West County Honda and asking for Lisa for your next vehicle purchase! Mark was nice, heplful and explained everything throughout the financing process which was a pleasant surprise as well ( not our typical experience). Thanks Lisa and Mark for helping us!
What an amazing car (Pilot Elite). Mike was outstanding in the sales process and is so very knowledgeable. Highly recommend him and the dealer. Outstanding service!
The dealership is good, but the staff is exceptional, specially Mr. Mike Knollhoff - we feel well supported and valued there!
Mike is a great salesman. He took his time showing us the vehicle we were interested in. We would definitely contact this dealership again when we are ready for another vehicle.
They made buying a car very easy. The process was greatly enabled by our salesman, who helped us every step of the way. We plan to return to West County Honda when we need to buy another vehicle.
I am a loyal West County Honda customer. I love this dealership and how they do business. Lisa was my sales consultant. She is a pleasure to work with. This is the 2nd car she helped me buy this year! I highly suggest asking for her if you are looking for a vehicle. She will make sure you get exactly what you want. The service department is awesome as well!
Thank you, Lisa! I love my new car! Lisa was very nice and pleasant to work with. I highly recommend going to West County Honda and asking for Lisa for a great experience.
Mike was so helpful, goes above and beyond even after the sale. The whole process of buying was very easy and not pushy at all, which I appreciate.
Mike and Orlando were great to work with getting a deal together for my new CRV
The dealership was very friendly and Mike was such a pleasure to work with. I would recommend this dealership
Mike was great to work with. Extremely helpful and answered all of our questions and then some.
Mike was our sales person. He is not only such a nice guy. He was very knowledgeable and so very helpful. There was zero pressure. And we would highly recommend seeing Mike
Always friendly customer service when I come in here. I was in for an oil change and Mike Knollhoff checked on me in the waiting area just to make sure I was being taken care of. He went above and beyond to check on the status of my service and gave me a timing update.
Exceeding customer service. Negotiations were very professional not pressured. Mike was great and went well above and beyond.
Great service. No pressure. Considering how the inventory shown on dealership websites don’t seem to reflect the actually vehicles on the lot, what a pleasant surprise to find one that actually did. We were very happy with our overall experience.
Best dealership in town , best salesman Michael Knollhoff!! I had several cars from him and will definitely go back again !!
We purchased a vehicle today, our sale guy was Mike Knollhoff. He was awesome. Told him what we were looking for. He practically had it ready to go before the deal was sealed. Awesome salesman and I highly recommend him. Thanks Mr. Mike for your great customer service.
West County Honda had the exact car I wanted! Thank you Lisa for all your help!! This was the first car I leased and she was super nice and helpful throughout the experience. I highly recommend this dealership and ask for Lisashe is awesome!
Mike Knollhoff - what can I say, he jumped thru hoops to get me the best possible deal that worked for me and came to me with a lot of options to make sure that I was in the best possible spot. 10/10 recommended and I won’t be going anywhere else.
I get the opportunity to work once again with Mike Knollhoff of West County Honda. It is a simple regularly scheduled maintenance, but Mike treats it like I am purchasing a new car. His post-purchase customer service is extraordinary. Thank you, Mike. Bill B.
Mike Knollhoff was a great salesman to work with. He found the exact car that I needed. He was an absolute pleasure to work with. I highly recommend asking for him if you want a great car buying experience. Thanks Mike!!!
Michaela was a very sweet salesperson. Didn’t use high pressure tactics and made sure to help and answer my questions every step of the way. Highly recommend buying a car from her!
Mike Knollhoff is Awesome 👏 He was determined, a listener,?helpful and sincere. He even came to house to go over features and hand washed the vehicle!
Mike helped out are family so much! He was able to help fix our car before vacation, and he is always willing to help other families in need!
The entire team is very nice. The entire team is very informative. Answered all of my questions and concerns.
I've always thought there was nothing worse than doing business with salespeople and car dealerships. This comes from a lifetime of negative car buying experiences, some of which involved mid county and south county Honda dealers. I was very leery of even looking at Hondas until I came to West County Honda and met Mike Knollhoff. Mike took the time get to know my wife and I and gain an understanding of our needs. He guided us through the vehicle buying process to help us find the model we'd both be happy with while also allowing us to ...
Just want to say. My family loves Mike Knollhoff! He's so genuine and is always a huge help to us. His passion for his customers always comes first, and has never lead us in the wrong direction. I love that guy!! Highly recommend going to West County Honda, when you do please ask for Mike. You won't regret it, Mike is awesome!!
Mike is a Saint! He was patient and knowledgeable with me and my husband. The dealership was clean and everyone was so professional. We are pleased with our decision.
Mike is the best car dealer I know. He is honestly and give great customer service.
I currently have a 2012 Honda Civic and loved it and have been shopping for a new Honda Civic. I shopped around and went to various dealerships and finally went to West County Dealership during my lunch hour. I just wanted to look and hate car salespersons in general. But one named Andy something gave me M&Ms with his name actually on the M&M (never seen that). He told me he paid for them with his own money which is crazy when having a commission job. He then showed me a few Civics in a completely non-salesperson ...
Mike Knollhoff has been amazing! We leased a van with him a couple of years ago and currently getting into another. He has been there every step of the way with anything that we have needed!! He is seriously the best!!
The best experience ever. I love Michaela she is so knowledgeable and hard working and knows just what I like. Hands down best sales person there. The Sales manager Orlando is top notch goes above and beyond and provides excellent customer service. I made a promise West a County Honda has my loyalty for sure. Donny in finance was excellent as well. Thank you all I love my Honda
I had excellent experience working with Michaela at West County Honda. She was extremely knowledgeable and provided great guidance throughout the entire process. She handled everything from allocations, follow-ups and as promised, we got our car within 10days. The entire process was made stress free for me and I would highly recommend her to anyone looking to buy or sell a car. Thank you Michaela. Thank you West County Honda.
Mike Knollhoff is a knowledgeable and caring sales rep. The car buying experience was enjoyable with his help.
Mike Honda as he likes to be called😁gave us exceptional service and went over and above the duty of a salesperson.Great dealership👍We are enjoying our Red 2023 Honda Trailsport. Thanks Don & Va
Had a wonderful experience with Mike K. in assisting me with my car. He saved me alot of money and really took care of things for me. Thanks Mike & West County Honda
Ian, Mark P, and Orlando were excellent and attentive in helping me buy my essentially new HRV and trading in my current vehicle. I appreciated their patience with a nervous first-time car buyer! Mark Q was also very helpful and responsive over the phone prior to coming to the dealership.
Mike Knollhoff and Mark Pappert provided the most enjoyable car buying experience I have experienced. Mike was very professional yet personable and listened to our needs and delivered in a very timely manner. He respected our time and didn’t try to oversell us on our needs. I highly recommend Mike for all your sales needs.
Ian & Orlando were great & fun to be around. I know inventory is hard to come by and I did wait a little bit but it was well worth it in the end, thanks WCH!
Great experience at West County Honda, in and out within 90 minutes, Ian was attentive and got me a great deal, thanks!
Smooth experience at the dealership. Ian M assisted me, he was very attentive and followed through even after the car was sold, thanks man!
Mike Knollhoff has been a great friend for 15 years. Today I purchased a 2023 Honda Ridgeline equipped just as I requested. The truck is awesome, and this was the 4th new Honda I’ve purchased from him at West County Honda. Mike has always made the buying experience easy and fun! My compliments also to Donnie in the Finance Office and to Alan Holly in Service. I would recommend Mike Knollhoff and West County Honda to everyone!
Mike K always provides prompt professional sales / service every time I work with him. It’s a pleasure to shop at West CountyHonda
Michaela was super fun to work with! Made the experience easy. Showed me everything I need to know and answered all of my questions.
Good experience, Mark Quick was very helpful and introduced me to our salesman, Ian M, he was very knowledgeable and kept an energetic vibe, thanks guys!
Had a good buying experience, thanks Ian & team for getting me into a new Honda CR-V EX.
Finding the right car is difficult especially now. Thanks WCH for helping me get the civic I wanted within a nice time frame. Appreciate Ian & Mark P for an easy experience.
Both my wife & I loved our recent sales experience with Ian M & Orlando. Very attentive, professional with a fun / lively attitude, thanks guys, appreciate it & happy holidays!
Thanks West County for providing a great experience for my first purchase, Honda Accord, really enjoyed the experience, especially with Ian & Mr. Kelly, thanks!
Mike is an absolutely amazing sales guy and is one of the sweetest and funniest guys I have worked with in the car buying process.
Rocking & Rolling with my new Honda Odyssey thanks to Ian!! Simple and smooth, just how I like it! Thank you!
THANKS IAN!!! Drove out of state for a new car and was thoroughly impressed by you! Appreciate the honesty and great personality! Merry Christmas!!
Great experience!! Put me on a waiting list for a new 2023 CR-V, rolled in literally when I was walking out, took same day delivery and everything has been gravy!! Thanks Ian!
Took my daughter in to purchase a car from Ian and she thoroughly enjoyed the experience, thanks so much for the quick and easy process!
Ian was fantastic! Seriously enjoyed my purchasing experience, fun yet smooth as ice, thanks so much!
I spoke with Mike Knollhoff regarding getting help with my Honda Odyssey. Even though I have a very old van, Mike's laid back and no pressure approach to getting me help was the most impressive thing about the dealership. He didn't care about a commission or a sale...he just wanted me to leave as a happy customer. He's a great guy...a great experience all the way around!
Jacob was a professional and helped make sure I made the best choice when it came to what vehicle worked best for my needs. Definitely recommend visiting him if you’re looking for a new Honda.
Jacob was a professional that made my shopping experience VERY easy. Five stars! Thank you!
On my third Honda CRV from West County Honda. Very happy with the car and the deal I got. My salesman, Mike Knollhoff is the best! Will always go to him first when I am looking for a new car. Used the Service Dept today and they have always been great too.
Excellent way to deal with customers. People are very friendly. Mike Knollhoff was especially good to work with.
Ask for Donnie was so hopeful and found the perfect car for me and my family.
All employees were nice, organized, thorough, and great to work with! Mike Knollhoff was exceptional. He worked with us on a great deal, super amenable, answered all of our questions thoroughly, and was amazing to our kids. Car shopping with two little kids is hard and he was so understanding. I'm very happy and impressed with everyone at the dealership, the fairness, and our new (to us) used vehicle. Shout out to everyone there who made this process actually enjoyable, especially Mike. Extremely happy!
Mike is a great salesman to work with. He is organized and listens to what I needed.
Mike K was very nice, patient and accommodating! After a late evening visit to test drive cars, our bank was closed so Mike brought the car and paperwork to me the next day!
My husband and I worked with Michael Knollhoff. We couldn’t have asked for a better experience. He was patient and made sure that we had everything we needed - ZERO pressure to do anything we didn’t want to do.
West County Honda is our go to for all service and automobile needs. It is always a pleasure dealing with Mike Knollhoff. He makes the buying and maintenance process a joy instead of a chore!
Absolutely amazing care and customer service from Mike Knollhoff! He genuinely listened to my needs and was a breath of fresh air compared to other experiences I have had in the past, from other dealerships. He is always looking for the selection that best fits the needs of my family. He is truly interested in making people happy through his committed and transparent approach to customer care. He is so nice to my kids too, they love him. Huge shout out to Mike K. for being the awesome guy he is, thank you so very much for all you have ...
I can’t say enough about the service at west county Honda! After our summer vacation our van needed a tune up. Mike K (who originally sold us the van) took excellent care of us connecting us with Allen H. They are both amazing! Mike is so friendly and helpful. He coordinated everything for us. We’ve had the van for a year and he still wants to make sure we are happy! Allen and his team do fantastic work and got us back on the road faster than I could tell Mike all the details of our trip! I ...
Mike K is the single best dealer I know. I will absolutely use Honda again for all my car dealership needs
Mike K is incredible. Easily the best service I’ve ever experienced in any field. I wish the rest of the service world could see how he does it. So friendly and personable going way above and beyond making sure we got exactly what we need, and more! We will never buy a car from any one else! Thanks Mike- you are the best!!!!!
Mike K is without a doubt the best dealer I’ve ever had the pleasure of meeting.
Mike K is an incredible dealer, I was very satisfied with his service. He went above and beyond in his work and I’ll never get a car from anyone else.
Had the best car buying experience with Mike Knollhoff. He will bend over backwards to accommodate you, even after the purchase of your vehicle. 10/10 experience. Highly recommend!