Customer Testimonials
Michael Knollhoff was very friendly and made us feel so comfortable. It was a much better experience than many other interactions I’ve had with car salesmen.
Fantastic customer service. Mike Knollhoff is an excellent saleman. Come see him for your next car.
Excellent customer service, Mike Knollhoff is amazing! Come see him for your next car and service needs.
I went in with a general idea of what I wanted and needed, and why. Lisa provided great insight on the Honda HR-V I was interested in, but allowed me to guide the conversation and ask the questions that I felt were important, and either had an answer, or quickly got one, for every single question I had. It was an excellent experience, and I could not have hoped for a smoother purchasing experience, or sales rep to deal with.
I had a wonderful experience with purchasing my new odyssey with Mike Knollhoff this week! He was so thorough showing me the new vehicle and comparing the changes Honda has made. Mike and Orlando made this experience easy and welcoming for a female.
Michael Kollhoff is a fantastic salesman who made the purchase of a Honda Pilot fantastic! I will be asking for Michael again when it is time to purchase the next Honda vehicle.
Michael Knollhoff is great to work with. Michael helped us buy our new Pilot. He got us top dollar for our trade-in, and made the whole process from test driving to negotiation a breeze.
Shoutout to Mike Knollhoff for helping us with purchasing our first hybrid car. Mike was very thorough, knowledgeable and a rockstar by making the process very smooth. Answered all our questions to our satisfaction. Thanks again Mike for your 5 star help. Ask for Mike!!!
Michael Knollhoff is the Sales Representative to see. I bought a new CR-V from him. He went above and beyond my expectations. Michael has lots of experience and did everything perfectly. He was a pleasure to work with.
Go see Michael Knollhoff for outstanding customer service. His outstanding customer service allowed my family to get a safe and efficient car.
We bought another car from Mike Knollhoff today and it was AGAIN a wonderful experience! He is knowledgeable and enthusiastic and a great friend! He works hard for you and never slows down until the customer is happy! We have referred people to him because he treats everyone like family. Mike is a great representative of Honda and also a wonderful person.
It was a wonderful experience Mike N. greeted me as i walked in. I was very comfortable and not at all pressured. Mr. Trevino and the young finance men easy to work with and answered all my questions.
I bought my Honda Accord at West County Honda. Mike Knollhoff was great to work with! He went out of his way to accommodate me and help me make this big decision! He has gone above and beyond.
Michael Knollhoff was very helpfull and informative in finding and Assisting us with the car buying process. We returned to West County Honda because of Michael.
Mike Knollhoff Was very professional and had immense knowledge of the Honda models, specifications and options. He was a pleasure to work with.
Mike was great to work with and helped make the process easy and fast! Thanks!!
Spoke with John McCarthy about a trade in on my Toyota and purchase of a Honda Pilot. John was very knowledgeable and professional. Looking forward to purchasing my new car. Thank you!
Mike Knollhoff was excellent to work with. He made this simple and easy and I love my car!!
Jason was fantastic to work with, was very accommodating and low pressure. Will recommend this dealer and Jason to anyone looking for a new Honda!
Friendly, kind staff. Clean showroom, helpful sales team. We were met in the parking lot by Daniel as soon as we arrived and he was able to answer all our questions.
West County Honda gave us an AMAZING car buying experience! Every single person in that dealership is extremely friendly and helpful! Lisa in sales is very knowledgeable, friendly and accommodating. Donnie made the whole financial process smooth and easy. My husband and I would 100% use this dealership again for our next vehicle! Thank you all for one of the best car buying experiences we’ve had!
5 stars for West County Honda! 0 stars for Dealer Rater! I recently purchased a brand new 2024 Honda HRV Sport from West County Honda. It was one of the best car buying experiences I’ve ever had thanks to my salesman, Michael Knollhoff. Mike was very professional and knowledgeable not pushy in any way. I highly recommend anyone in the market for a new car to go see Mike! I wish I could remember the name of the finance guy. He also was very professional. Usually the meeting in the back office with the finance person is the most dreaded part of ...
Lisa was amazing. She listens to what you want and doesn’t pressure you into anything you don’t want. The rest of the team is just there as moral support.
Responsive sales staff, clean dealership, good inventory, reasonable pricing and an overall purchase experience that took less time than expected.
Responsive sales team, reasonable inventory, clean showroom, competitive pricing and final sales processing had no high pressure to buy ad-on warranties. The entire purchasing experience took less time than expected. I will recommend them to anyone.
Wonderful to work with! High quality used cars. Lisa and Louie were great to work with. Made the process ease.
Lisa was great to work with, she helped me find the car I wanted and got me through the process quickly! Thanks for all your help!
John M was extremely helpful and knowledgable. Displayed excellent professionalism and super helpful helping me find a car within my budget.
Working with Alec was AWESOME!! Got a great deal on a great van. Drove over an hour each way, and would do it again
My family has been working with Mike Knollhoff for many years now, ever since I was a young kid, we have bought many cars from him. Now that I am a young adult, I just bought my first car from him. He was lovely to work with and always takes wonderful care of my family and I. Highly recommend him if you’re looking for someone to buy a car from.
I was waiting in the service department and was greeted by John M. as I was looking for info on a CRV Hybrid and he was very helpful for when I'm ready to move forward!
3rd purchase with Mike Knollhoff and he's been excellent each time. Always works hard for me and make purchasing a car easy and enjoyable. Everyone at WCH is friendly and there's never any high-pressure sales tactics. I'll keep going back.
West County Honda made my first car buying experience one to remember! The service was excellent, particularly from Michael Knollhoff. He is fair, kind, and puts in 110% effort into every customer and every deal. I highly recommend him if you are in the market for a new car. I appreciate all that he did for me and he has definitely gained a lifetime customer in me.
Michael Knollhoff did a great job. Thanks for your help finding the right car. Your positive attitude was much appreciated.
Michael Knollhoff was great to work with! He made the process smooth and went above and beyond! Made sure we were comfortable with the car buying process from start to finish.
We really enjoyed our experience working with Mike Knollhoff. The whole process was smooth. They were patient with us and we didn’t feel pressured at any time during the experience.
Purchased a new hybrid CR-V from West County Honda after a terrible experience at another local dealer. Working with Lisa and her colleagues felt like a true partnership- they genuinely were focused on meeting my needs while coming to a mutual agreement. Lisa made the process simple and painless. Highly recommend! All the stars ⭐️
Mike Knollhoff, Owen Ewing and Rocco were fantastic. No nonsense, good service during a new car purchase.
Got my new CR-V a few months back, Lisa was great to work with and patience with me as I test drove 4 different vehicle to find the one I loved. My daughter is on the hunt now and she has been very helpful with us finding her the right pre-owned that fits her budget. I recommend West County Honda for your next purchase, and ask for Lisa, she will help you find the right vehicle!
My husband and I are looking to upgrade vehicles soon, Lisa and John have been very helpful throughout the process. This dealership's costumer service never disappoints. I get maintenance done here regularly and everyone is very nice. Thanks for being a great dealership!
Easy dealership to do business with. We had a great salesman, Michael, who helped us leave happy with a new car this morning.
Mike Knollhoff is amazing, he made the process easy and fun. He was able to help me understand the warranty and broke the price down for me so I could understand it better. Will definitely be doing business with him in the future!
Easy process and very friendly staff. Love my Honda! Will visit in the future and suggest to friends and family!
I didn't expect to leave with a vehicle, but Alec and the team at West County Honda helped me find the perfect option at a great price. Will be back
West County Honda always provides excellent service. Everyone is very friendly. I just bought a car from Michaela and she was great!
I worked with Michaela who provided such a positive experience. She was very helpful and answered all of my questions and so did the rest of the staff.
Honest review. Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Honda so I didn't know all the ins and outs. It took me several videos, my time and the manual to figure out everything and Honda isn't known for their friendly interface on the Ridgeline. It would be nice to have some snacks in the machine because getting low on suger and buying a vehicle are bad combination. Our fault for not thinking of that since this was ...
West County Honda is the dealership to buy from! I recently got a new CR-V and everyone was very nice and helpful through out the process. Thanks to my awesome sales rep Lisa, I was able to get the car I wanted and get rolling quickly. I will be back next year when it's time to get my son a car! Thanks again!
We were VERY pleased with this dealership. We were treated with respect and kindness by Michael Knollhoff, our salesman. The terms of the sale and the quick delivery of the car were appreciated. Our time in the financial office was quick and easy. No waiting around for anyone!! Thank you Michael!
Mike K made the buying process very easy and painless, would highly recommend. This is our second car buying from him.
Choose West County Honda!! I always have a pleasant experience here. I got my 1st Honda here last year. Lisa and Mark we very friendly and helpful throughout the process. I stop in often for my free car wash and have gotten service done here as well. Julie in the service department is always pleasant to work. Even if you don't have a Honda I highly recommend them to do your service, they will not disappoint! Thanks for being so great!
Thank you Lisa! I love my new car! I highly recommend West County Honda for your next vehicle purchase! Everyone is very nice and they made the process seamless. I will be back soon for my free car wash!
Great Dealership to do business with! I've bought multiple car from here over the years and they never disappoint. Thank you to Lisa and Orlando for making this a great experience as always. I got the car I wanted and was gone within an hour after the test drive. I will defiantly be back in the future!
Lisa was great to work with! I love my new Honda! I highly recommend West County Honda for your next vehicle purchase. The staff is amazing. Everyone is very friendly and I felt they really valued me as a customer. No high pressure sales! I usually hate the car buying process but here they made it fun and easy.
Great working with this dealership! Mike Knollhoff was great to work with! He listened well, was quick to help us test drive a variety of vehicles, and never pushed us to buy what we didn’t think we needed! Great experience!
Mike Knollhoff made buying a new car such a pleasant experience. He made sure we got the exact car we wanted and drove away knowing all the wonderful features. Mike truly puts the customer first!
Mike Knollhoff did a great job as usual. Getting me a deal on the new car. He went above and beyond to be there for me on his day off ! Thank you !
Easy to deal with and Mike was awesome to worth with! Great experience over all
Mike Knollhoff did a great getting us in our new Pilot. Thanks so much, would highly recommend him and West County Honda!
Mike Knollhoff was great as always! Very responsive and very easy to work with throughout the process.
Michael Knollwood was awesome to deal with. He was so helpful and kind and went above and beyond to make our experience a great one. We couldn't be happier. Buying a car can be stressful but not with Mike! Thank you so much!
I went in to buy a new car after my vehicle was totaled. Michaela was nothing but helpful and made this experience smooth. Thanks for the help West County Honda!
We had the pleasure of working with Mike Knollhoff, he was easy to talk to and made the deal happen. Overall great experience and we would recommend him and the dealership to anyone!
We had the pleasure of working with Mike Knollhoff, after leaving another Honda Dealership who couldn’t offer us what we needed, we showed up to Mike standing in the rain waiting to help us make a deal! He was helpful and efficient! Customer service goes a long way when it comes to buying a new vehicle and he made sure we felt comfortable.
Had a pleasant experience with Lisa on trade in deal. Finance manager explained terms very well and the staff made the car buying experience as pleasant as possible.
We had an excellent experience with this dealership. Michael Knollhoff was very patient and obviously experienced. He made the deal happen. He gave us a detailed explanation of the operation of our new vehicle made sure to answer all of our many questions. We traveled 4 hours to this dealership in search of the car we wanted and it was well worth it. Michael was delightful and we would ask for him next time.
We had the most amazing experience buying a car from Michael Knollhoff. His knowledge, expertise, patience and kindness were quite impressive. Never have we experienced this kind of incredible service from any other salesperson. As I have said before, he is a true asset to your organization.
Worked with Mike Knollhoff for new 2024 CR-V. Very pleased with negotiations and demonstrating operation of the vehicle. They reserved the vehicle until I was able to come into the dealership despite many other customers wanting to buy it. This is the second CR-V having previously bought a new 2018 one from Mike.
We worked with Mike Knollhoff and had the best experience I've ever had buying a car!! He is The Best!!
I worked with Lisa S on the purchase of a 24 Honda CRV. The experience was pleasant and efficient. Lisa did an outstanding job. I would recommend Lisa and West County Honda to anyone interested in a vehicle.
I work with Lisa S at the dealership and she was great to work with. Purchasing 24 CRV was easy, fast, and friendly with her. The dealership was clean and I was always greeted promptly and kindly when entering. No high pressure sales pitches or demands. Thank you Lisa for my new car and an amazing shopping experience.
Lisa was awesome to work with!!. Love my new Honda! I definitely recommend West County Honda for your next vehicle purchase.
Michaela was wonderful and answered all of my questions. I purchased a pre-owned Nissan and I love it so far! Would recommend West County Honda
Mike knollhoff was very helpful and professional and gave a great knowledge of the vehicle we were interested in
Mike knollhoff is great to work with. He always has a smile on his face, and makes sure you have a good experience every time you come in. He answers all your questions and makes sure everything you need is taken care of.
A wonderful professional sales and management team! The service department is outstanding as well. My experience was great.
I had the pleasure of experiencing what makes West County Honda truly stand out amongst the rest as I was greeted, not mobbed, listened to, not told and most importantly, what the gentleman told me was the same at the beginning, middle and end of our dealings. The gentleman I dealt with was Mike Knollhoff, talk about a first class human being, absolute pleasure to deal with, he is truly a master of his craft.
Mike knolhoff is the best customer service representative I have ever had the pleasure of meeting. His genuine care for the customer is unrivaled. He will ago above and beyond to make sure you are 100% satisfied.
I will only buy a car from Mike Knollhoff. He’s the most impressive salesman I’ve ever known, not because of sales, but because of the way he cares about his clients! He makes sure we get exactly what we want and need. He always takes such good care of us, He gets to know you, understands what it is you’re looking for and finds just the right vehicle. He’s always there for us, and cares more about us than about the sale! He’s the best and we’ll never go anywhere else!
Mike Knollhoff, one of this dealerships workers is a fantastic man and very kind. He has helped me and my family for the entirety of my knowing him and I would say any dealership would be lucky to have him.
Always great to deal with Mike Knollhoff at West County Honda on follow-up issues with our recent auto purchase. Always a positive contact, always a positive result. Mike Lavin
Easy lease process did not take all day. No pressure test drives. Made me feel like a valued customer.
Lisa Schrum, Mark and staff were great to deal with from start to finish! I will be referring friends/family that are in the market.
I had michaela as my helper. she did amazing with getting me with what i wanted in a car. super friendly person.
The whole team at this dealership is amazing. Everyone I talked to was very friendly, especially Lisa, Mark and Mark. I'll definitely be back soon for my free car wash. Thanks for the great customer service!
Great service, were straightforward throughout the process. Would highly recommend to anyone wanting to buy a Honda.
Mike was our salesman and could not have been any better! He answered all of our questions and made our purchase flawless! Thanks again Mike!
Super smooth process. Didnt make me wait hours in the showroom to wrap up the paperwork and even helped me with a big surprise for our youngest son.
Working with Mark Quick and Mike Knollhoff was a pleasure. They found me what I was looking for and we were able to come to an agree upon price. This was our first time buying a new car and these guys made it go smoothly. If your looking for a place to buy a new Honda, I highly recommend reach out to one of these guys.
Had an emergency tire service tonight (mail in tire and not fixable) and service got me in and replaced the tire very rapidly. Mike Knollhoff and service dept are great. This is why we have purchased our last 4 cars from west county Honda. Thank you. Courteous and the best!!!
We purchased our new Honda at West County Honda and Mike Knollhoff made the whole experience smooth and painless. He was exceptionally friendly, listened and answered any question we had. We were given a very fair deal on our trade-in. Features on the new car were explained well and demonstrated.
We purchased our first Honda and first brand new vehicle at West County and the entire process was smooth and enjoyable. Our sales consultant, Mike Knollhoff, was genuinely vested in providing us with the best service, he is honest and kind and we were fortunate to work with him. It was the same with our finance advisor, Donnie Tourville. Donnie was thoughtful and informative and never once pushy. We left very happy customers and will recommend this dealership with no hesitation. Thank you, Mike and Donnie!!
Lisa and Mark were awesome to work with. They were friendly and helpful. They did not pressure us into a sale. They listened to our families wants and needs and worked with us to make our dreams happen.
Mike Knollhoff is someone who is generous and candid. Don’t hesitate to let him help you.
Great customer service at West County Honda. My sales consultant Lisa was extremely nice and pleasant to work with. She made this a quick and seamless car purchase. Thank you for not being the typical car salesman!!
This is our second vehicle purchase from West County Honda and with Mike Knowllhoff. He responds at the drop of a hat and with a no pressure sales pitch. He made the entire process very smooth and easy. He personally goes above and beyond too. Thank you, Mike! Love my new Sport Touring CRV! See you in a few years for future vehicle #3.
Thank you Lisa for all your help! I love my new Pilot!! Best experience I've had at any dealership, will be back to West County Honda!!
Great dealership! Mike Knollhoff was the best! Very Professional, funny, very attentive to his guest!