Customer Testimonials
I came in to buy a new pilot. Donnie helped me out was super knowledgeable on the car. He also helped me find the right trim level. Ask to work with him!
Worked with Donnie and Evan made the process so easy and I got a great deal would recommend to anyone who is looking for a used or new car!
Very happy with my purchase thanks to Ian & Mark Quick, I've been searching all over for a CIVIC, will recommend friends and family to this dealer.
Hard times, especially with inflation. I felt like I got a good deal even when the market is upside down, thanks Ian & team for being so caring / understanding, will come back!
Ian & Orlando were great & fun to be around. I know inventory is hard to come by and I did wait a little bit but it was well worth it in the end, thanks WCH!
Great experience at West County Honda, in and out within 90 minutes, Ian was attentive and got me a great deal, thanks!
Smooth experience at the dealership. Ian M assisted me, he was very attentive and followed through even after the car was sold, thanks man!
Mike Knollhoff has been a great friend for 15 years. Today I purchased a 2023 Honda Ridgeline equipped just as I requested. The truck is awesome, and this was the 4th new Honda I’ve purchased from him at West County Honda. Mike has always made the buying experience easy and fun! My compliments also to Donnie in the Finance Office and to Alan Holly in Service. I would recommend Mike Knollhoff and West County Honda to everyone!
My wife's car was very near its end, and after days of searching, we found an older Jeep in good shape for a great price. We contacted the dealership and had a wonderful experience there. The experience with Mike Knollhoff was awesome! Welcoming, kind, and fun. No pressure, snacks and water handy, helpful suggestions. An overall great experience. Next time we will start here for our next car. Thanks Mike!
Mike K always provides prompt professional sales / service every time I work with him. It’s a pleasure to shop at West CountyHonda
Needed a car for my daughter and we didn't know what exactly to look for. Michaela led me to a nice used Accord and we love it! Our experience was great.
Michaela was super fun to work with! Made the experience easy. Showed me everything I need to know and answered all of my questions.
Good experience, Mark Quick was very helpful and introduced me to our salesman, Ian M, he was very knowledgeable and kept an energetic vibe, thanks guys!
Had a good buying experience, thanks Ian & team for getting me into a new Honda CR-V EX.
Finding the right car is difficult especially now. Thanks WCH for helping me get the civic I wanted within a nice time frame. Appreciate Ian & Mark P for an easy experience.
Both my wife & I loved our recent sales experience with Ian M & Orlando. Very attentive, professional with a fun / lively attitude, thanks guys, appreciate it & happy holidays!
Thanks West County for providing a great experience for my first purchase, Honda Accord, really enjoyed the experience, especially with Ian & Mr. Kelly, thanks!
If you want to be truly blessed, buy a car from Michael Knolhoff. It’s an experience you’ll never ever forget. He will find you the right car at the right price and treat you like anyone would hope and pray to be treated.
Mike is an absolutely amazing sales guy and is one of the sweetest and funniest guys I have worked with in the car buying process.
Rocking & Rolling with my new Honda Odyssey thanks to Ian!! Simple and smooth, just how I like it! Thank you!
THANKS IAN!!! Drove out of state for a new car and was thoroughly impressed by you! Appreciate the honesty and great personality! Merry Christmas!!
Great experience!! Put me on a waiting list for a new 2023 CR-V, rolled in literally when I was walking out, took same day delivery and everything has been gravy!! Thanks Ian!
Took my daughter in to purchase a car from Ian and she thoroughly enjoyed the experience, thanks so much for the quick and easy process!
Ian was fantastic! Seriously enjoyed my purchasing experience, fun yet smooth as ice, thanks so much!
In town for the holidays and have previously bought my car here from Mike Knollenhoff. He welcomed me today and took my car through the wash, shined my wheels and even replaced the battery in my key fob since it was alarming low battery. The best customer service and he genuinely cares about his customers! He’s unmatched!
Brought my car in for new tires today. Mike Knollhoff and Alan Holloway to better than exceptional care of me- and my car. I would never go anywhere else. They are truly the best at what they do. Thanks so much for everything!
I spoke with Mike Knollhoff regarding getting help with my Honda Odyssey. Even though I have a very old van, Mike's laid back and no pressure approach to getting me help was the most impressive thing about the dealership. He didn't care about a commission or a sale...he just wanted me to leave as a happy customer. He's a great guy...a great experience all the way around!
Mike Knollhoff was a very pleasant person to work with. He was very respectful and helped us get the best possible deal. Will recommend to others!!
As soon as you walk in you are greeted with someone to help you. You never wander around looking for what you need. The snacks and playroom are helpful to a mother of 2 young ones. I have never had a poor experience here since I have been dealing with Mike K and his team. I fully trust them to tell me the TRUTH and do what needs done to protect us. He treats me and my kids as if we are apart of his family. The guys in the garage are always respectful to us. I don’t dread coming ...
Very laid back environment with the best professionals to make buying a car less nerve wrecking. Jacob was very knowledgeable about the Honda product. Definitely recommend you ask for him when looking for a new car.
Michael Anthony Knollhoff was amazing. I came in to change my keyless remote battery that was low. He helped me a great deal! I had my children in the car. He took the key and had it replaced without me getting out the car. He gave us each $2 bills, cold water and balloons for the kids! Exceptional service!
Jacob was a professional and helped make sure I made the best choice when it came to what vehicle worked best for my needs. Definitely recommend visiting him if you’re looking for a new Honda.
Jacob was a professional that made my shopping experience VERY easy. Five stars! Thank you!
On my third Honda CRV from West County Honda. Very happy with the car and the deal I got. My salesman, Mike Knollhoff is the best! Will always go to him first when I am looking for a new car. Used the Service Dept today and they have always been great too.
Excellent dealership. They got to know us as a Customer and went above and beyond to ensure that our van met our needs. I would come back here anytime. This is the second car I’ve bought from West County Honda.
Excellent way to deal with customers. People are very friendly. Mike Knollhoff was especially good to work with.
Ask for Donnie was so hopeful and found the perfect car for me and my family.
All employees were nice, organized, thorough, and great to work with! Mike Knollhoff was exceptional. He worked with us on a great deal, super amenable, answered all of our questions thoroughly, and was amazing to our kids. Car shopping with two little kids is hard and he was so understanding. I'm very happy and impressed with everyone at the dealership, the fairness, and our new (to us) used vehicle. Shout out to everyone there who made this process actually enjoyable, especially Mike. Extremely happy!
Mike is a great salesman to work with. He is organized and listens to what I needed.
My wife and I visited two other area Honda dealers before West County Honda, but WCH had by far the best customer service of all. Mike was very friendly and informative and did not pressure us at all. We are very satisfied with our purchase and would recommend this dealership to anyone.
Mike K was very nice, patient and accommodating! After a late evening visit to test drive cars, our bank was closed so Mike brought the car and paperwork to me the next day!
Came in for purchase of Honda Civic earlier this month. It was smooth and easy. Donnie was great highly recommend for your next car purchase.
My husband and I worked with Michael Knollhoff. We couldn’t have asked for a better experience. He was patient and made sure that we had everything we needed - ZERO pressure to do anything we didn’t want to do.
West County Honda is our go to for all service and automobile needs. It is always a pleasure dealing with Mike Knollhoff. He makes the buying and maintenance process a joy instead of a chore!
Absolutely amazing care and customer service from Mike Knollhoff! He genuinely listened to my needs and was a breath of fresh air compared to other experiences I have had in the past, from other dealerships. He is always looking for the selection that best fits the needs of my family. He is truly interested in making people happy through his committed and transparent approach to customer care. He is so nice to my kids too, they love him. Huge shout out to Mike K. for being the awesome guy he is, thank you so very much for all you have ...
Wonderful customer service and nice amenities while you wait. Mike K, Allen, and Jeff made a lengthy repair smooth sailing. We recommend West Co Honda for everyone’s automotive needs.
I can’t say enough about the service at west county Honda! After our summer vacation our van needed a tune up. Mike K (who originally sold us the van) took excellent care of us connecting us with Allen H. They are both amazing! Mike is so friendly and helpful. He coordinated everything for us. We’ve had the van for a year and he still wants to make sure we are happy! Allen and his team do fantastic work and got us back on the road faster than I could tell Mike all the details of our trip! I ...
Mike K is the single best dealer I know. I will absolutely use Honda again for all my car dealership needs
Mike K is without a doubt the best dealer I’ve ever had the pleasure of meeting.
Mike K is incredible. Easily the best service I’ve ever experienced in any field. I wish the rest of the service world could see how he does it. So friendly and personable going way above and beyond making sure we got exactly what we need, and more! We will never buy a car from any one else! Thanks Mike- you are the best!!!!!
Mike K is an incredible dealer, I was very satisfied with his service. He went above and beyond in his work and I’ll never get a car from anyone else.
Had the best car buying experience with Mike Knollhoff. He will bend over backwards to accommodate you, even after the purchase of your vehicle. 10/10 experience. Highly recommend!
Mike Knollhoff was very pleasant and easy to work with. I would definitely come back in the future to buy my next car
They did a great job showing us the HR-V and CR-V. The sales rep, David Bakazan, was very knowledgeable and helpful. Overall, the staff was very gracious.
Ian McCown was great and made my first car buying experience very easy. Would highly recommend anyone shopping for a car to go to west county honda.
I worked with Sales Specialist Ian M. on a recent used car purchase from West County Honda. Ian was great to work with-friendly, professional and knowledgeable. He made my car purchase a really good experience by providing outstanding customer service. He was energetic and had a very positive attitude. He answered all of my questions and pointed out all of the car features during the test drive. I got a good price on the vehicle I purchased. I was very pleased with the sales process and I thoroughly enjoyed working with Ian.
Jacob was knowledgeable and friendly, and honest. He gave information but was honest when he didn’t know something but he could find out. He was not pushy. I am not yet ready to purchase, but I would have no problem working with Jacob if I decide to purchase a Honda.
They are great and helped us to find the best car! Thanks Ian and team!
I had a great experience and have already recommended a friend go visit West County Honda.
The sales team at West County Honda helped me make my vehicle purchase better. I highly recommend working with Michaela!
Ian made us feel very comfortable without hovering over our shoulders. prior to test driving a car he described most of what the car has inside, where things were and how they work -lights, turn signal, radio, GPS, etc. he also gave us road directions where we can get a great feel for the drive for the type of car we test drove. all the above is something we haven't experienced with other local dealers He kept us posted on cars coming into the lot without pressuring us to come in - he seemed to listen to what WE ...
Great service and Michaela was extremely helpful and knowledgable! The prices are very reasonable, too. No high-pressure sales tactics!
My husband and I had a truly incredible buying experience with Ian McCown at West County Honda. We were blown away with his high level of professionalism from beginning to finish. We visited multiple rival dealerships and felt that Ian's level of service is unmatched. I will highly refer him to friends and family who are in search of their next vehicle. We love our new 2022 Pilot! Thanks, Ian! West County Honda is so lucky to have you!
Our new car buying experience at West County with Sales Specialist, Ian McCown, was seamless. Ian was knowledgeable, trustworthy, and considerate of our time.
Back in June we bought a 2004 Honda Pilot from West County Honda. The car had only 77,000 miles and we got it for a great price. The dealership did a thorough check up on the car beforehand. Ian McCowan was our sales rep and he took such good care of us. He was so kind and responsive to any question we had. He was the best auto dealer salesman we have ever worked with.
Although I didn't find a car at your location my experience with Ian in sales was a great one He was knowledgeable professional and deserves recognition. Tracy M.
Mike Knollhoff is the greatest , sexiest , best looking , and best smelling person we have ever met ! He was a total true Platinum Master Pro every step of the way ! Thank God for Mike and I would recommend him to anybody ! God Bless 🙏🏼
Again my name is Terry Beckemeyer. I bought a 2008 Honda Accora. Again Thache and the woman who sold me the car were great. I would recommend your place of business to everybody. Again thanks alot.
Mark and Orlando were amazing! They turned a tough situation into an amazing experience. Mark greeted us at the door and made sure that we were treated as valued costumers. Orlando came out and greeted us and helped my daughter become more acquainted with the features of her new car. We drove 4 hours to get here. In the end, totally worth it!
Darrell was a GREAT help in assisting us in our pursuit. Very accommodating and bending over backwards to help us in every way. Thank you Darrell Pruitt!
Dan Rolwes our Service Representative did a great job. Appointment was timely, listened to our concerns, arranged a loaner car, and explained options. Very professional.
I was early for my appointment and initially processed quickly.The young lady looked me up in the waiting to let me know they discovered a wheel alignment. The service technicians quickly performed the additional work and I was on my way home.
My sales person, Clayton King, was very courteous, knowledgeable and helpful. He made my SUV buying experience enjoyable. I would recommend Clayton and West County Honda to anyone. Thank you. kbart
Service has always been super friendly. They make sure to cover all your needs and answer any questions you may have. My service advisor David was also able to tell me upcoming maintenance I would need on my newer vehicle just to be prepared for future costs. I have been extremely satisfied with West County Honda.
Service efficient and excellent. Really appreciated excellent service especially Allan Holley. He was courteous and very informative. I really appreciate his knowledge and willingness to help me taking care of our car. Love the CR V!!!!!CRV
Happy with the excellent service given. Service Advisor, David. Fischer was very interested in making everything go smooth during my wait. Thank you, Betty Lorance
Fixed a recall - could not even tell that they had to take part of the car apart. Oil change - No Problem Tire Rotation - And I thought they rotated when driving (HaHa) Gave the car a bath (surprise!) All done with out any problems
At this time I would like to thank West County Honda for there outstanding service. The staff has always been very knowledgeable, courteous , friendly and helpful!
2017 Honda CR-V would not start. Called West County Honda where I purchased it. They said probably covered by warranty. They sent Tow Truck and it turned out the battery was down. Tow truck driver jumped it to get it started and we then drove the car to West County Honda for a battery check. Turned out the battery, less than three years old, was bad. Replaced battery at no charge. All this happened over about a 2 1/2 hour period. Absolutely everyone we worked with to solve our problem was extremely courteous and very attentive to our problem. It was a very ...
Everyone is so nice and you wash my car!!!! Great service in great time frame. I am notified with what is due at next oil change too!
I had to get my airbag recall completed. Everyone was extremely kind, and the gentleman checking me in took extra time to wipe my car down inside and outside after it was completed. It put my mind at ease with the COVID happening. It was also completed much faster than I had been quoted. Thanks for the great service!
My 2008 Honda Civic was recently totaled in a three-car collision. As I've used West County Honda for many years for car maintenance, I went there first to look at new Hondas. Carol Esposito was most helpful, and made the unpleasant job of looking for a new car post-accident and during the coronavirus pandemic a pleasant experience. I highly comment Carol for her warmth and professionalism. Mark Charboneau was also a great help as finance manager.
Everything in service experience was well done Oil change, tire rotation, nitrogen tire fill. 7500 mile scheduled service appointment on Saturday April 4 @ 8:00 am
Great experience. Negotiated over the phone, got what I really believe is a great deal and they delivered the care to my house in this strange virus laden time. Everything was handled great and never had to leave the house. Thanks Mike for a great experience.
I scheduled regular maintenance for Honda Accord Hybrid. They did a very good and quick job, and were very professional while performing the maintenance work.
I worked with Sarah Coleman with leasing a car from Honda 2yrs, Sarah informed me that she was no longer working with Honda and referred me to Thach. A bit apprehensive I gave Thach a chance and he was equally as helpful, professional and accommodating. I love my new car...
Bought my vehicle there and have always used the service department for quick, friendly and excellent service. Would recommend to anyone. Purchase prices good, service excellent and not only drop off but also Saturday service. They will shuttle you to work or home if you leave a vehicle for service.
Service Advisor was cordial and provided a good estimate on time to complete. With installation of replacement lower ball joints on front and rear shock/spring assemblies the car rides and handles like new.
Brian was ready for me and the oil change for my car. He is always helpful and ready to assist me or answer any question that I might have.
He was very helpful and professional is able to get my vehicle in and fix the problem. Even was able to change the oil while I waited.
Exceptional service workmanship, timing and delivery of needed regular maintenance services. I will continue to depend on them for both my Accord and CRV care.
My first time receiving service at this location. I was shocked about how well the communication was during my service. My van is running great.
I am new to the area. Had previous service with another Honda dealer before coming to West County Honda. Same good experience at both dealerships.
I bought my first new Honda Civic last weekend and got a great deal. My salesman Matt was great! If you are shopping for a car you must stop by West County Honda first!
Everything was great! Vehicle was clean and ready when promised. Service drive person was great and the mechanic I talked to Keaton was knowledgeable. Thank you for catching my worn brake pads before I had an issue.
Had to have several repairs and still got my car back the next day!! Daniel was very nice and excellent to work with! Great guy!
West County Honda has always been courteous and helpful. I’ve had the opportunity to visit the service department on two occasions for minor issues. Both times I was very satisfied with their service.
Friendly customer service. Clean, comfortable waiting room. Service for only what is needed. Love the clean car after service is done. My car was pulled into the garage when I left so I wouldn't have to walk outside in the rain.
I had a very intermittent issue with my battery draining three times since Jan 13th. I brought my car in the first time after I jumping it up after it died on Jan 13th. Everything checked out OK, both the battery and Alternator. So I figured I might have left something on to cause this. Anyway, on Feb 16th my car was dead after work, so I charged it up again. Then it did it again on Mar 1st again after work. At this point I knew I had not left anything on to cause this, so it was time ...
Friendly and knowledgeable help from Norbert, Kris and Jeff. Kris did a good job of prepping the car and explaining the features. Turnaround time less than an hour.